Frequently Asked
Questions

Most consumer LED masks use basic LED technology with limited wavelength penetration. The Revogen RX1 uses a 1064nm laser diode - the same wavelength used in clinical and professional treatments - which penetrates significantly deeper into tissue than standard LEDs. Combined with 4 targeted wavelengths and an FDA 510(k) cleared manufacturer, it's built to clinical standards, not consumer cosmetic standards.

630nm red light stimulates collagen production and speeds cell turnover. 850nm near-infrared reduces inflammation and accelerates tissue repair. 1064nm laser diode provides deep tissue penetration for advanced regeneration. 415nm blue light targets acne-causing bacteria at the skin surface.

The Revogen RX1 is manufactured by an FDA 510(k) cleared manufacturer (clearance number K233114). This means the device meets the safety and efficacy standards required by the FDA for medical-grade devices - a higher standard than most consumer beauty devices on the market.

Yes. Red light therapy is non-invasive and has been extensively studied across all skin tones and types. There is no UV light involved. If you have a specific skin condition or are on photosensitising medication, consult your doctor before use.

Most users begin noticing improvements in skin tone, texture, and clarity within 4 weeks of consistent use. Deeper benefits - collagen remodelling, reduction in fine lines, and sustained acne control - typically become more pronounced at the 8-12 week mark.

Use the RX1 on clean, dry skin for 10 minutes per session. Use daily or at minimum 4-5 times per week for best results. After each session, apply your preferred serum or moisturiser - light therapy increases product absorption.

The RX1 is designed as a full-face mask with built-in eye protection. Keep your eyes closed during treatment. Do not look directly into the LED panels.

Use the RX1 on clean skin - no products on the face during treatment. After your session, apply your skincare routine immediately. Light therapy temporarily increases cellular permeability so your skin absorbs products more effectively right after use.

We recommend daily use for the first 4 weeks, then 4-5 sessions per week as a maintenance protocol.

We currently ship across the United States. Orders are processed within 1-2 business days and typically arrive within 5-10 business days. Shipping is free on all US orders.

We offer a 100-day money-back guarantee on all RX1 orders. If you're not satisfied after consistent use, contact us at support@revogenlab.com within 100 days of delivery and we'll arrange a full refund.

Once your order ships, you'll receive a tracking number via email. If you have any issues contact us at support@revogenlab.com.